Refund policy

Return & Refund Policy

Returns We accept returns within 7 days of delivery. Items must be unused, in their original packaging, and in the same condition received.

Non-Returnable Items

• Opened or used coffee/tea products
• Gift cards
• Sale or clearance items

Process To initiate a return, contact us at [your email] with your order number and reason for return. Once approved, we'll provide return shipping instructions.

Refunds Once your return is received and inspected, we'll notify you of approval or rejection. Approved refunds are processed to your original payment method within 5–7 business days.

Exchanges We only replace items that are defective or damaged. Contact us at [your email] to arrange an exchange.

Shipping Costs Return shipping is the customer's responsibility unless the item arrived damaged or incorrect.